FAQ | Triple 3 Collectible

Can I pre-order a product?

No, We are not currently offering preorders on any products.

Where do you ship to?

We ship Worldwide. Feel free to check out our Shipping Policy link for more information.

My item arrived damaged, what do I do?

If your item has arrived and is faulty, damaged, or not working as intended, please notify us via email as soon as possible. info@triple3collectibles.com

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.